Terms, Conditions & Refund Policy
- Please be aware that we cannot refund for personalized items unless it’s defective or lost on the way. We will ship another one free of cost.
- Once your order has been submitted, we will immediately begin production on the personalized items. If you would like to cancel your purchase, your order is subject to a 30% restocking fee. Once the production began, we cannot cancel your order.
- Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.